- Practice Direction No 1 - Determination of matters ‘on the papers’
- Practice Direction No 2 - Adjournment of proceedings
- Practice Direction No 3 - Information, documents and other evidence
- Practice Direction No 4 - Correction of “obvious error”
- Practice Direction No 5 – Question of law
- Practice Direction No 6 – Appeal against a decision of an Arbitrator
- Practice Direction No 7A - Directions for production
- Practice Direction No 7B - Summons to attend
- Practice Direction No 8 - Notice for production
- Practice Direction No 9 - Applications to admit late documents
- Practice Direction No 10 – Interim payment directions for weekly payments of compensation or medical expenses compensation
- Practice Direction No 11 - Permanent impairment disputes
- Practice Direction No 12 - Joinder of other parties and disputes
- Practice Direction No 13 - Schedule of earnings
- Practice Direction No 14 - Workplace injury management disputes
- Practice Direction No 15 - Work capacity disputes
- Approved Medical Specialist Code of Conduct
- Access and equity service charter - Workers Compensation Commission
- Access to compensation papers
- Appeal against medical assessment
- Arbitrator's code of conduct
- WCC venue policy
- Policy on publication of decisions in the Workers Compensation Commission
- Provision of interpreter services
- Registrar's practice guide for work injury damages in the Workers Compensation Commission
- Registrar's practice guide for death claims
- Requests for Reconsiderations under Sections 329(1A), 350(3) and 378 of the Workplace Injury Management and Workers Compensation Act 1998
- Security at Commission hearings
- Sound recording and transcription of commission proceedings
- Standards of conduct during proceedings in the Workers Compensation Commission
- The practice of the conciliation/arbitration process in the Workers Compensation Commission
- Workers Compensation Commission payment of accounts – statement of business process
- Workers Compensation Commission guidelines for media representatives
Sound recording and transcription of commission proceedings
Sound recording arbitral proceedings
Proceedings before Arbitrators in the Workers Compensation Commission initially involve informal conciliation by telephone conference and, if necessary, further conciliation with the parties attending a conference in person. This conciliation phase of proceedings is informal and is not sound recorded.
If the parties fail to resolve the dispute during the conciliation phase, the matter will proceed to arbitration. Arbitration involves a formal hearing and proceedings are sound recorded.
The Commission records arbitral proceedings using digital sound recording equipment, enabling a Compact Disc to be produced of the proceedings for archival purposes.
Upon request, the Commission will provide a copy of the recording to a party, at no cost to the party. A copy will not be provided to other parties unless requested by those other parties.
Transcript of arbitral proceedings
The Commission does not arrange for a written transcript of sound recordings except in the following circumstances.
(1) Transcript of oral decisions
Where an Arbitrator gives his or her decision orally at the conclusion of an arbitration hearing, that decision will be sound recorded. A transcript of the decision may be obtained upon request by a party, at no cost. In the event of an Application to Appeal being lodged, a transcript of the decision will be provided to the parties at no cost.
A request for a transcript should be made in writing and can be emailed to the Commission at email@example.com .
Prior to issuing a transcript, the Arbitrator who made the decision will certify that it is an accurate record of the decision and reasons for the decision.
The Commission will endeavour to provide a copy of the transcript to the requesting party within 10 days of the initial request.
Parties should be mindful that an appeal against a decision of an Arbitrator can only be made within 28 days after the making of the decision appealed against, regardless of the availability of a transcript. A Presidential member may only extend the time to appeal in exceptional circumstances if satisfied that to lose the right to seek leave to appeal would work demonstrable and substantial injustice.
(2) Transcript of arbitration hearing if appeal lodged to Presidential member
The Commission transcribes all sound recordings of arbitration hearings where an appeal against an Arbitrator’s decision has been made to a Presidential member.
A copy of the transcript(s) of the proceedings is automatically provided to all parties to the appeal proceedings, at no cost to the parties.
Sound recording and transcripts of presidential appeals and question of law proceedings
The Commission records and transcribes all proceedings before the President and Deputy Presidents.
A request for a transcript of proceedings before a Presidential member should be in writing and can be emailed to the Commission at firstname.lastname@example.org. The decision to issue a transcript of proceedings is at the discretion of the presiding Presidential member. There is no charge for a transcript.
6 December 2011