- Practice Direction No 1 - Determination of matters ‘on the papers’
- Practice Direction No 2 - Adjournment of proceedings
- Practice Direction No 3 - Information, documents and other evidence
- Practice Direction No 4 - Correction of “obvious error”
- Practice Direction No 5 – Question of law
- Practice Direction No 6 – Appeal against a decision of an Arbitrator
- Practice Direction No 7A - Directions for production
- Practice Direction No 7B - Summons to attend
- Practice Direction No 8 - Notice for production
- Practice Direction No 9 - Applications to admit late documents
- Practice Direction No 10 – Interim payment directions for weekly payments of compensation or medical expenses compensation
- Practice Direction No 11 - Permanent impairment disputes
- Practice Direction No 12 - Joinder of other parties and disputes
- Practice Direction No 13 - Schedule of earnings
- Practice Direction No 14 - Workplace injury management disputes
- Practice Direction No 15 - Work capacity disputes
- Practice Direction No 16 - Appeal against Medical Assessment
- Practice Direction No 17 - Reconsideration Applications
- Practice Direction No 18 - Hearing of Proceedings
- Approved Medical Specialist Code of Conduct
- Access and equity service charter - Workers Compensation Commission
- Access to compensation papers
- Arbitrator's code of conduct
- WCC venue policy
- Policy on publication of decisions in the Workers Compensation Commission
- Provision of interpreter services
- Registrar's practice guide for work injury damages in the Workers Compensation Commission
- Registrar's practice guide for death claims
- Security at Commission hearings
- Sound recording and transcription of commission proceedings
- Standards of conduct during proceedings in the Workers Compensation Commission
- The practice of the conciliation/arbitration process in the Workers Compensation Commission
- Workers Compensation Commission guidelines for media representatives
Security at Commission hearings
In the vast majority of proceedings before the Commission, all participants conduct themselves with courtesy and decorum. On very rare occasions however, some individuals can behave aggressively or even violently.
The Commission has the following measures in place.
At our Oxford Street facility, all Conference rooms and Hearing rooms are fitted with duress alarms. Arbitrators also have the option of carrying duress alarm pendants.
The duress alarms are monitored by staff at the Concierge desk. If a duress alarm is activated, the Concierge will immediately alert building security who will attend without delay. If necessary the Concierge can call the Surry Hills police station for assistance.
Regional venues are more difficult for the Commission to monitor. However, in order to become an approved venue, each organisation has to satisfy the Commission that they have appropriate security practices and protocols in place.
If you have any concerns in a particular matter, whether in Sydney or a regional venue, please advise the Arbitrator, or contact the Registrar or Deputy Registrar Operations to discuss the issue.
Arrangements can be made to change the way the proceedings are conducted, or if necessary, engage a security guard to attend on site.
27 June 2008