What we do

The Commission resolves disputes between injured Workers and their Employers.


There are several different paths which applications can travel before they reach resolution: Conciliation, Arbitration, Medical Assessment, Mediation, and Expedited Assessment. Which path is followed depends on the issues in dispute, and the steps involved vary according to the complexity of the matter.


The main areas of dispute between parties include claims relating to:

  • Weekly compensation payments including liability and work capacity;
  • Medical expenses compensation;
  • Compensation to dependents of deceased workers;
  • Injury management;
  • Lump sum compensation for permanent impairment/pain and suffering;
  • Work injury damages; and
  • Legal costs.


The Commissio​n has an internal appellate jurisdiction that is a distinguishing feature of its operations. The Presidential Members of the Commission conduct appeals from the decisions of the Arbitrators.


Similarly, Medical Appeal Panels determine appeals against assessments by Approved Medical Specialists.