Information for injured workers
Our dispute resolution process on video
If you have lodged, or are thinking of lodging, an application for a workers compensation dispute, it is important that you know what it will involve and what to expect.
We have produced a video to help injured workers gain a better understanding of our dispute resolution process. It explains the stages of the dispute resolution process, what is involved, and how you can be involved in the resolution process.
You can either watch a video or listen to an audio file. It only takes 10 minutes. The audio file and brochure are available in 12 languages. The online video is only available in English.
You need to have the latest version of Media Player/Quicktime installed - compatible for your computer - in order to watch the video online. If you have problems viewing or listening to the video online, please call us on 1300 368 040 and we will send you a copy of the video on DVD.
Windows Media Video file
MPEG-4 file for Apple and Quicktime
Click here to download Quicktime
Watch the video as a Modem file
Watch the video as a Broadband file
If you are having problems viewing or listening to the video online, please call us on
1300 368 040 and we will send you a copy of the video on DVD.