Website Privacy Statement


This policy applies to all pages on the Workers Compensation Commission web site unless otherwise indicated.

The Workers Compensation Commission records information, which identifies for each page accessed on its website, the IP address of the machine, which has accessed it. To improve services provided, the Commission will extract and publish aggregated information about usage patterns from those records such as account type and country.

The Workers Compensation Commission will not disclose or publish information, which identifies individual machines or potentially identifies sub groupings of addresses, without consent.

The Workers Compensation Commission will gather more extensive information than stated above in the following circumstances:

  • unauthorised attempts to access files which are not published pages;
  • unauthorised tampering or interference with files published on the Workers Compensation Commission website;
  • unauthorised attempts to index the contents by other web sites;
  • attempts to intercept messages of other Workers Compensation Commission users;
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed;
  • attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of Commission's website by other users.

The Workers Compensation Commission reserves the right to make disclosures to relevant authorities where the use of Workers Compensation Commission website raises a suspicion that an offence is being, or has been, committed.

In the unlikely event of an investigation, the Workers Compensation Commission will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Feedback Forms

Feedback forms are provided by the Workers Compensation Commission to allow users to provide valuable input into the future development of the site and to comment on the provision of service by the Commission.

The provision of personal details on feedback forms is optional, except in the case of formal complaints.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

The Workers Compensation Commission may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

General Policy Does NOT apply to Online Transactions

In some cases, the Workers Compensation may permit users to submit information or conduct transactions (eg. submission of comments on law reform proposal) for official government or legal purposes.

As there may be specific legal provisions relating to the use of information submitted for the purpose of conducting an official transaction with the Workers Compensation Commission, the scope of the user's privacy in those cases will be explained on the transaction page.

Changes to this Policy


Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time.

We would be pleased to receive any comments or suggestions on this policy.