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Arbitration hearing
If your dispute has not been settled at the face-to-face conciliation conference, then it moves into a more formal phase - the arbitration hearing. This happens on the same day, straight after the conciliation conference. You will have a short break after the conference and then the Arbitrator will start the arbitration hearing.
Proceedings are informal but the hearing is recorded and is open to the public.
You may obtain a copy of the sound recording of your arbitral hearing by contacting our Registry on registry@wcc.nsw.gov.au or by phone on 1300 368 040.
The Arbitrator will go over what has occurred and get all parties to agree that this is a full and correct summary of issues that are still in dispute.
If necessary, evidence can be taken under oath or affirmation in person, by telephone conference or video conference.
The arbitrator will then make a legally binding decision about your dispute. Arbitrators are independent and appointed by the President. The Arbitrator may tell you their decision at the end of the hearing or, more commonly, the ‘Certificate of Determination’ and a Statement of Reasons for the decision will be sent to you shortly after the hearing.
Every effort is made to enable the parties to reach their own agreement before a decision is made.
Do you have any questions? Please contact us.
Back to: Proceeding with an application
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